NSW Consumer Support and Training Project has been operational for over 15 years. The Project can provide on site training, regional workshops and support activities for Disability Services throughout NSW and the ACT.
Training can be provided for workers with a disability and support staff within the disability sector.
Current training available:
• Prevention of Violence in Disability Services Training Program – Workshops for Support Staff
• S.A.F.E.R. Training Program
• 12 Disability Service Standards Consultations
• Internal Audit Consumer Focus Groups
• Internal Audit Surveys
• Buddies Mentor Training
• TAFE Accredited Committee Training
• Accident Response
• Safety Committee Training for Consumers
• Understanding EBA and conduct of Independent Vote
We will tailor make programs to suit your specific training and/or support needs for both Consumers and Staff.
All NSW Consumer Support & Training Project services can be provided as a FEE FOR SERVICE to Consumers and staff by a team of highly experienced Training Consultants.
At times funding is provided for the free delivery of training programs and these are advertised on the NDS Website as well as on this site.
Considerable savings can be made by scheduling training session at a number of Services in specific regions and sharing the travel costs.
For more information please call (02) 4350 2387 or email catherine.starling@tafe.nsw.edu.au
| Prevention of Violence in Disability Services Training Program |
This program is delivered as a workshop for support staff working in the disability sector throughout NSW.
This program has been designed to raise awareness of occupational health and safety legislation and identification of safe work practices, in terms of addressing violence in the workplace and, more importantly, the prevention of violent behaviour through education. |
| S.A.F.E.R. Training Program |
A Safety Awareness Program to promote OHS in the workplace.
See it
Assess it
Fix it
Evaluate it
Review it |
| 12 Disability Service Standards Consultations |
The Consultation Sessions provide training on the 12 Disability Service Standards, the evidence to prove compliance and the process that audit teams may use during Consumer participation in the audit process.
Experienced Consumer Support and Training Consultants will facilitate discussions on the 12 Disability Standards to:
• help promote understanding of the Standards
• encourage participation in the Audit Process
• identify evidence of compliance
• suggest areas for improvement for Consumers, Advocates and Carers |
| Internal Audit Consumer Focus Groups |
Our independent training consultant will gather Consumer feedback for your internal audit by:
• conducting a Consumer Focus Group
• carrying out one-to-one interviews with Consumers
• providing a report of Consumers responses to service management |
Internal Audit Surveys
|
Consumer feedback can also be obtained through surveys. We can:
• provide surveys for distribution
• collate Survey Responses
• forward a report to service management |
|
Buddies Mentor Training
|
Are you good at:
• Listening
• Encouraging
• Talking
• Setting Goals
• Respecting Others
• Being Supportive
• Sharing Ideas
• Thinking
Would you like to help others in your workplace?
By:
• being friendly
• doing your work well
• listening
• sharing
• caring
• knowing your workplace
Then be trained in the Buddies Mentor Training Program. |
| TAFE Accredited Committee Training |
Learn how to run a meeting .... and get TAFE Qualifications.
The training will include:
• what is a committee?
• what are the roles of committee members?
• how to organise a meeting
• how to run a meeting
• how to take minutes at a meeting |
|
Accident Response
|
Accident Response Training is a pre-first aid course. It provides the participants with the basic concepts of first aid and teaches Consumers about 'DRABAC' Danger, Response, Airway, Breathing and Circulation. |
| Safety Committee Training for Consumers |
Specifically developed for consumers to enable them to participate and contribute in safety committee meetings at their workplace. It includes TAFE accreditation for the meetings module. |