This retail sales training course is for people who want to work in a retail sales and service environment at a junior level. Enrol in this retail training program to learn how to communicate effectively with colleagues and customers, apply safe working practices, develop selling techniques and perform stock control and point-of-sale procedures. You will also learn how to minimise theft, operate retail technology and organise and maintain work areas. This will take place through a combination of individual and team based learning strategies that include practical activities, industry case studies, role plays, simulations, projects and assignments. This sales training course will improve your prospect of a career in retail sales, customer service or store administration. You may choose to undertake further retail courses in order to seek employment in retail management.